Our service commitment

Delivery & Shipping Policy

Effective date: January 1, 2026  ·  Last updated: July 2026  ·  Minamariam LLC

SAMDAY Local Delivery — Current Service

1. Service Area

SAMDAY Delivery Services currently focuses on local delivery in Odessa, Florida and surrounding communities where service is available, with The Preserve as one of our primary community service areas.

Service availability may depend on the pickup location, delivery address, distance, item size and weight, vehicle capacity, scheduling, and other operational factors.

If you are outside our normal service area, please contact us. We may be able to accommodate your request depending on availability and distance. Additional charges may apply and will be communicated before the order is confirmed.

2. Delivery Timing

Our goal is to provide prompt and convenient local delivery. Many eligible orders may be available for same-day or next-day service depending on when the request is received and confirmed.

Any delivery time or window provided is an estimate unless we expressly agree otherwise. Delivery timing may be affected by:

• Order confirmation time
• Product availability
• Retailer hours or pickup readiness
• Traffic or road conditions
• Weather
• Order size, weight, or special handling requirements
• Customer availability
• Unexpected operational circumstances

We will make reasonable efforts to communicate significant delays or scheduling changes.

3. What SAMDAY Delivers

SAMDAY specializes in convenient local delivery, particularly for products that may be heavy, bulky, inconvenient, or difficult for customers to transport themselves.

Examples may include:

• Cases of bottled water and beverages
• Water-softener salt
• Large bags of pet food
• Bulk paper products
• Laundry detergent and cleaning supplies
• Household essentials
• Eligible groceries and everyday products
• Other approved items from local retailers or businesses

Availability of any particular item or category is not guaranteed. SAMDAY may decline an item or order based on safety, legality, size, weight, handling requirements, vehicle capacity, availability, or other reasonable operational considerations.

We do not knowingly transport illegal goods, prohibited materials, or items that we determine cannot be transported safely or lawfully.

4. Types of Local Delivery Requests

Depending on the order and service offered, SAMDAY may provide one or more of the following:

The exact service, items, retailer, price, fees, and delivery arrangements should be confirmed before we proceed.

5. Delivery Prices, Fees & Promotional Offers

SAMDAY pricing may vary depending on the specific service, delivery area, distance, order size, total weight, item handling requirements, retailer, stairs or access conditions, special requests, and promotional offers.

From time to time, SAMDAY may advertise special promotional delivery prices, including offers such as a $19.99 promotional delivery rate.

Promotional rates apply only to the eligibility requirements, service area, item limits, weight limits, order conditions, dates, and other terms stated in the specific promotion.

A promotional delivery price does not mean unlimited shopping, unlimited items, unlimited weight, unlimited distance, or unlimited delivery services unless the offer expressly says so.

Additional services, extended distances, unusually heavy or oversized orders, stairs, special handling, multiple stops, waiting time, return trips, or other special circumstances may require additional charges.

When additional charges apply, we will communicate them before proceeding whenever reasonably possible.

6. Product Prices & Retailer Charges

When SAMDAY purchases products as part of an agreed service, product prices may be based on the actual price available from the applicable retailer at the time of purchase.

Retailer prices, promotions, taxes, deposits, fees, membership pricing, inventory, and product availability can change without notice and are controlled by the retailer, not SAMDAY.

If the final product price or availability differs materially from what was expected, we may contact you for approval before completing the purchase when reasonably practical.

SAMDAY is independent from third-party retailers and brands unless a specific affiliation is expressly stated.

7. Payment

Available payment methods and payment timing may vary depending on the type of service, order, promotion, or transaction.

For many local SAMDAY deliveries, payment may be accepted upon or after successful delivery.

Available methods may include:

For certain orders — including special purchases, unusually large orders, custom requests, high-value purchases, or circumstances involving significant upfront costs — SAMDAY may require confirmation, a deposit, reimbursement, or advance payment before purchasing or proceeding.

Any such requirement will be communicated before the applicable transaction is completed.

Third-Party Payment Services

Zelle, Venmo, banks, and other payment services are third-party services and operate under their own terms, privacy policies, security practices, and processing procedures.

Minamariam LLC does not receive or store your online banking password, full bank account credentials, or third-party payment-service password simply because you send us a payment through one of these services.

8. How to Request a SAMDAY Delivery

9. Substitutions & Out-of-Stock Items

Product availability is controlled by third-party retailers and may change at any time.

If a requested item is unavailable, we may contact you to discuss an alternative or substitution when practical.

We will not intentionally substitute a materially different product without customer approval unless the customer has previously authorized substitutions or provided substitution instructions.

If we cannot reach you, we may skip the unavailable item rather than make an unauthorized substitution.

10. Delivery Location, Access & Stairs

Customers are responsible for providing an accurate delivery address and relevant access information.

Please tell us in advance about circumstances that may materially affect delivery, including:

• Apartment or unit numbers
• Gate or access requirements
• Stairs or upper-floor delivery
• Elevator restrictions
• Long carrying distances
• Restricted parking or loading access
• Unusually heavy or oversized items
• Any known safety or access concern

Additional charges may apply for special handling, stairs, extended carry distances, unusual access conditions, or services beyond the originally confirmed delivery arrangement.

For safety reasons, SAMDAY may decline to carry an item into or through a location if we reasonably determine that doing so could create a risk of injury, property damage, or unsafe conditions.

11. Delivery Completion & Unattended Delivery

Unless another arrangement is approved, customers should be available or make appropriate arrangements to receive the delivery.

If you request or authorize an unattended delivery, including leaving items at a door, porch, garage, designated location, or other agreed area, responsibility for the items generally transfers to the customer once the delivery has been completed at the authorized location.

Customers should consider weather, temperature, theft risk, perishability, and other conditions before requesting unattended delivery.

12. Failed Delivery Attempts

If we cannot complete a delivery because the customer is unavailable, access is unavailable, the address or instructions are incorrect, or another customer-controlled issue prevents completion, we will attempt to contact the customer when reasonably possible.

A rescheduled delivery or additional delivery attempt may require an additional charge to cover additional time, mileage, handling, or transportation.

Any additional charge will be communicated before the additional delivery attempt whenever reasonably possible.

13. Delays & Circumstances Beyond Our Control

Delivery estimates may be affected by circumstances outside our reasonable control, including severe weather, traffic, road closures, retailer delays, inventory problems, vehicle issues, emergencies, government restrictions, or other unexpected events.

We will make reasonable efforts to communicate significant delays and complete the service as soon as reasonably practical.

14. Damaged, Missing or Incorrect Items

Please inspect your delivery as soon as reasonably possible.

If an item is missing, visibly damaged, or incorrect, contact us promptly at (813) 400-3534 or sameh@minamariam.com.

Resolution depends on the circumstances, including whether the issue resulted from SAMDAY handling, the retailer, the manufacturer, product condition, or another cause.

For additional information, please review our Returns & Refunds Policy.

15. Cancellations

Customers should contact us as soon as possible if they need to cancel or change a delivery request.

Cancellation before shopping, purchasing, pickup, or other work begins will generally not result in a SAMDAY service charge unless a disclosed non-refundable cost has already been incurred.

If products have already been purchased, pickup has occurred, travel has begun, or other work has been performed, reasonable costs already incurred may apply and product returns may be subject to the applicable retailer's policies.

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Minamariam Online Shopping & Shipping — Future Service

16. Future Online Shipping

Minamariam LLC may offer selected products for online purchase and shipment in the future.

References in this policy to online shipping describe the general framework we may use when those services become available.

The inclusion of future shipping terms in this policy does not mean that nationwide shipping or any specific shipping service is currently available.

When shipping launches, available products, destinations, shipping methods, costs, estimated delivery times, and other applicable terms will be shown on our website or during checkout.

17. Shipping Destinations — Future

The geographic areas eligible for shipping will be identified when online shipping becomes available.

We may initially limit shipping to certain U.S. states, addresses, product categories, or destinations depending on carrier availability, product restrictions, cost, legal requirements, and operational capabilities.

We do not guarantee in advance that every product will be eligible for shipment to every U.S. state or address.

18. Shipping Carriers — Future

When shipping becomes available, Minamariam may use third-party carriers or fulfillment providers to transport eligible orders.

Carrier options may include USPS, UPS, FedEx, or other services selected based on the order and destination.

The actual carrier and available shipping methods may vary.

19. Shipping Times — Future

Estimated processing and shipping times will be displayed or communicated when online shipping launches.

Unless expressly stated as guaranteed, shipping and delivery dates are estimates and may be affected by carrier operations, weather, holidays, destination, product availability, and other circumstances.

20. Shipping Charges — Future

Shipping charges may be based on factors such as:

• Package weight and dimensions
• Shipping destination
• Carrier and service level
• Product type
• Packaging requirements
• Promotional offers

Applicable shipping costs will be shown before the customer completes an online purchase when shipping services are available.

21. Online Payments — Future

If Minamariam introduces online checkout, payments may be processed by third-party payment processors.

The available payment methods, payment processor, transaction timing, security information, and applicable terms will be identified when online checkout becomes available.

Third-party payment processors operate under their own terms and privacy policies.

22. Tracking — Future

Tracking information may be provided for eligible shipped orders when available from the applicable carrier.

Carrier tracking information is maintained by third-party carrier systems and may occasionally be delayed, incomplete, or inaccurate.

23. Lost, Damaged or Delayed Shipments — Future

If an eligible shipped order is lost, damaged, significantly delayed, or delivered incorrectly, customers should contact us promptly.

We may need to work with the applicable carrier, insurer, fulfillment provider, or other third party to investigate and resolve the issue.

Available remedies will depend on the circumstances, applicable law, carrier procedures, and the terms in effect when the order was placed.

24. Incorrect or Undeliverable Addresses — Future

Customers will be responsible for providing complete and accurate shipping information.

If a package cannot be delivered because of an incorrect or incomplete customer-provided address, refusal, failure to collect a package, or other customer-controlled circumstance, additional shipping or reshipment charges may apply.

Refunds, reshipments, and related costs will be handled according to the terms applicable at the time of purchase.

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Contact Us

For questions about SAMDAY Local Delivery Services or future Minamariam shipping services, please contact us: