Shipping & Delivery Policy

Shipping & Delivery Policy

Last Updated: [May 2026]

At minamariam, we aim to provide reliable and transparent delivery services for both local deliveries and product shipments. This policy explains how shipping and delivery are handled when using our website or services.

1. Delivery Services — SAMDAY Delivery Services

SAMDAY Delivery Services provides local door-to-door delivery for eligible items.

Service Features

  • Same-day or scheduled delivery

  • Door-to-door service

  • Large or heavy items (40 lbs and above)

  • Local service coverage within designated Florida areas

Service Area

Delivery services are currently available in select local areas including:

  • Carrollwood

  • Lutz

  • Odessa

  • Nearby surrounding communities

Service availability may vary based on distance, scheduling, and operational capacity.

2. Delivery Scheduling

Customers must provide accurate pickup and delivery information when requesting service.

Delivery windows are estimates and may vary due to:

  • Traffic conditions

  • Weather

  • Customer availability

  • Operational logistics

We will make reasonable efforts to communicate delays when possible.

3. Delivery Requirements

To ensure successful delivery:

  • Someone must be available at the delivery location when required.

  • Clear access must be provided for safe unloading.

  • Restricted, illegal, or unsafe items will not be transported.

minamariam reserves the right to refuse service if safety concerns arise.

4. Shipping for Online Orders (Future Store)

As minamariam expands into ecommerce offerings, physical products may be shipped through trusted shipping carriers.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Shipping Time

Delivery timelines vary depending on destination and carrier services.

Estimated delivery times will be displayed at checkout once available.

5. Shipping Costs

Shipping or delivery fees are calculated based on:

  • Distance

  • Item size or weight

  • Service type selected

  • Carrier rates (for shipped products)

All applicable delivery or shipping fees will be displayed before order confirmation.

6. Order Tracking

Tracking information will be provided when available for shipped orders.

Local delivery updates may be communicated via phone, email, or messaging.

7. Failed Delivery Attempts

A delivery may be considered unsuccessful if:

  • Incorrect address information is provided

  • Customer is unavailable at delivery time

  • Access to the delivery location is restricted

Additional delivery fees may apply for rescheduling.

8. Damaged or Lost Packages

If an item arrives damaged or is lost during shipment:

  • Contact us within 48 hours of delivery

  • Provide photos and order details when possible

We will review the situation and provide an appropriate resolution.

9. Delivery Completion

Delivery service is considered complete once items have been delivered to the provided address or agreed delivery location.

Delivery fees are non-refundable after successful completion of service.

10. Service Changes

We reserve the right to modify delivery zones, shipping partners, pricing, or processing times as our business grows.

11. Contact Information

minamariam
Website: https://www.minamariam.com

Email: sameh@minamariam.com
Location: Odessa 33556,Florida, United States.

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