Refund & Return Policy

Refund & Return Policy

Last Updated: [May 2026]

At minamariam, customer satisfaction is important to us.
This policy explains how returns, refunds, and delivery service issues are handled when purchasing products or requesting services through www.minamariam.com.

1. Return Eligibility

We offer a 30-day return policy.

You have 30 days after receiving your item to request a return.

To qualify for a return, items must be:

  • Unused and unworn
  • In original condition
  • In original packaging
  • Accompanied by proof of purchase or receipt

2. How To Request a Return

To start a return, contact us at:

📧 sameh@minamariam.com

Return requests must be approved before items are sent back.

Returns shipped without authorization may not be accepted.

Return Address:
Odessa 33556, Florida, United States.

3. Delivery Service Policy (SAMDAY Delivery Services)

For SAMDAY Delivery Services:

  • Delivery service fees are non-refundable once delivery is completed.
  • If a delivery cannot be completed due to our operational error, a partial refund or service credit may be issued.
  • Customers must provide accurate pickup and delivery information.

Delivery delays caused by traffic, weather, customer availability, or circumstances beyond our control do not qualify for refunds.

4. Damaged, Incorrect, or Missing Items

Please inspect your order upon delivery.

Contact us within 48 hours if:

  • The item arrives damaged
  • The wrong item is received
  • Items are missing from your order

We will evaluate the issue and provide an appropriate resolution.

5. Non-Returnable Items

Certain items cannot be returned, including:

  • Perishable goods (including food products, herbs, or spices)
  • Custom or personalized products
  • Personal care items
  • Hazardous materials or flammable goods
  • Sale items or gift cards

If you are unsure whether your item qualifies, please contact us before purchasing.

6. Exchanges

The fastest way to receive a replacement item is:

  1. Request an approved return
  2. Complete the return process
  3. Place a new order for the desired item

7. Refund Process

Once your return is received and inspected:

  • You will be notified of approval status.
  • Approved refunds will be issued to the original payment method.
  • Processing typically occurs within 10 business days.

Banks or credit card providers may require additional processing time.

If more than 15 business days have passed after refund approval, please contact us.

8. International Orders

For international shipments, delivery times and return processing may vary depending on customs procedures and shipping carriers.

9. Policy Updates

We reserve the right to modify this Refund & Return Policy at any time.
Updates will be reflected by the revised “Last Updated” date.

10. Contact Information

minamariam
Website: https://www.minamariam.com

Email: sameh@minamariam.com
Location: Odessa 33556, Florida, United States

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